User Agreement

1. Acceptance of Agreement
By creating an account, making a purchase, or using our website ELKLOOK, you agree to be bound by this User Agreement. If you do not agree, please stop using our services.

2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our website.

2. Eligibility
By registering, you confirm that the information you provide (name, address, prescription details, etc.) is true, accurate, and complete.

3. Account Responsibilities

You are responsible for keeping your login information confidential.

You may not share your account with others or allow unauthorized access.

All actions taken under your account are your responsibility.

4. User Obligations

You agree not to:

Provide false or misleading information, including prescription data.

Engage in fraudulent transactions or abuse promotions.

Infringe intellectual property rights.

Disrupt or interfere with website operations.

5. Product Information & Prescriptions
Product descriptions, sizes, and colors are as accurate as possible, but minor variations may occur (e.g., display differences).

You must provide accurate prescription details when ordering prescription glasses. We are not liable for issues caused by incorrect prescriptions.

6. Orders & Payments
By placing an order, you agree to pay the full amount including product price, shipping fees, and applicable taxes.

We reserve the right to refuse or cancel suspicious or fraudulent orders.

Payments must be made using approved payment methods listed on our website.

7. Shipping & Delivery

Products are shipped to the address you provide; you are responsible for accuracy.

Delivery times vary by country and logistics providers.

We are not liable for delays caused by customs, carriers, or force majeure.

Risk of loss transfers to you once the carrier delivers the package.

8. Returns & Exchange

Please refer to our Return Policy for detailed instructions.

9. Intellectual Property

All content (designs, logos, images, text) on this website belongs to ELKLOOK.

You may not copy, reproduce, or distribute our content without permission.

10. Termination of Account
We may suspend or terminate your account without notice if you violate this Agreement.

11. Limitation of Liability
Our products are lifestyle eyewear and do not constitute medical advice. For eye health concerns, please consult a professional.

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

12. Governing Law & Dispute Resolution

This Agreement is governed by the laws of [Insert jurisdiction, e.g., California, USA].

Any disputes shall be resolved by arbitration or the courts of that jurisdiction.

13. Changes to Agreement

We may update this Agreement at any time. Continued use of our services after updates means acceptance of the revised terms.

14. Contact Information

If you have any questions, please contact us:Service@elklook.com